文件名称：ITIL V3 Word IT 服务管理
文件大小：8.95MB
文件格式：RAR
更新时间：2012-08-03 10:29:02
ITIL V3 Book ITSM IT服务管理
ITIL V3 BOOKS 英文版 Word版本 Service design.doc Service Improvement for Publication Suite Network.doc Service Operation for Publication Suite Network.doc Service Strategy.doc Service Transition.doc
【文件预览】：
Service design.doc
Service Strategy.doc
Service Transition.doc
Service Improvement for Publication Suite Network.doc
Service Operation for Publication Suite Network.doc