Autodesk查看器失败,504(网关超时)时间,文件再次失败

时间:2022-06-18 21:29:07

I'm getting this error 504 (Gateway Timeout) 6 time and again while trying to view a file. It's weird that this doesn't happen always, the viewer gets rendered as usual but sometimes we get this error.

我在尝试查看文件时一次又一次地收到此错误504(网关超时)。奇怪的是,这并不总是发生,观众像往常一样被渲染,但有时我们会得到这个错误。

Previously I thought it was rather a cache or connection issue. But this happens even when we have a stable internet connection. And sometimes it persists even after doing hard refresh multiple times. So, it's weird.

以前我认为这是一个缓存或连接问题。但即使我们有稳定的互联网连接,也会发生这种情况。有时它甚至在多次进行硬刷新后仍然存在。所以,这很奇怪。

I just want to know reason why this error actually occurs.

我只是想知道为什么会出现这个错误的原因。

We're using viewer version v2.8 here.

我们在这里使用查看器版本v2.8。

The viewer renders this message:

观众呈现此消息:

Autodesk查看器失败,504(网关超时)时间,文件再次失败

And here is the exact error message we get in the console:

这是我们在控制台中获得的确切错误消息:

Autodesk查看器失败,504(网关超时)时间,文件再次失败

1 个解决方案

#1


0  

I cannot tell what's wrong without some code to look at...

没有一些代码可以看看,我无法分辨出什么是错的......

But it seems that you are using V1 and would recommend you migrate to V2. See this blog post with more details on the migrations. There are several benefits! :-)

但似乎您正在使用V1并建议您迁移到V2。有关迁移的详细信息,请参阅此博客文章。有几个好处! :-)

Also, consider using the latest viewer version, 2.10 (as of September, 2016).

另外,请考虑使用最新的查看器版本2.10(截至2016年9月)。

#1


0  

I cannot tell what's wrong without some code to look at...

没有一些代码可以看看,我无法分辨出什么是错的......

But it seems that you are using V1 and would recommend you migrate to V2. See this blog post with more details on the migrations. There are several benefits! :-)

但似乎您正在使用V1并建议您迁移到V2。有关迁移的详细信息,请参阅此博客文章。有几个好处! :-)

Also, consider using the latest viewer version, 2.10 (as of September, 2016).

另外,请考虑使用最新的查看器版本2.10(截至2016年9月)。