ITIL_Glossary

【文件属性】：

文件名称：ITIL_Glossary

文件大小：431KB

文件格式：PDF

更新时间：2013-08-11 15:00:18

ITIL V3

We would like to express our gratitude and acknowledge the contribution of Stuart Rance and Ashley Hanna of Hewlett-Packard in the production of this glossary