文件名称：Mining and Summarizing Customer Reviews
文件大小：215KB
文件格式：PDF
更新时间：2021-07-31 02:41:01
Mining
In this paper, we proposed a set of techniques for mining and summarizing product reviews based on data mining and natural language processing methods. The objective is to provide a feature-based summary of a large number of customer reviews of a product sold online. Our experimental results indicate that the proposed techniques are very promising in performing their tasks. We believe that this problem will become increasingly important as more people are buying and expressing their opinions on the Web. Summarizing the reviews is not only useful to common shoppers, but also crucial to product manufacturers.