文件名称：QFD在6西格玛项目中的应用
文件大小：459KB
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更新时间：2021-12-09 06:14:11
6西格玛 six sigma qfd project
Quality Function Deployment (QFD) is a well-known quality improvement technique for customer focused design of the products, services or the processes. QFD simply focuses on “WHAT” the customer wants and “HOW” the organization will achieve this aim. From the day it emerges, QFD has been a methodology gathers practitioners to understand the confound nature of the customers using survey designs, focus groups and statistical thinking. When the methodology evolves its links and contributions to other methodologies has been remarkable. For instance, to gain profound knowledge of customer requirements and needs Analytical Hierarchy Process (AHP), Fuzzy Sets and Survey Designs are used as it is called QFD Math.