文件名称：ITIL 4 Foundation 英文精华版.pdf
文件大小：7.92MB
文件格式：PDF
更新时间：2022-12-14 02:06:01
ITIL ITIL4
ITIL4 Foundation 重点解读，中文版翻译太烂啦，所以只共享英文版。 ITIL 4 Foundation is the first publication of ITIL 4, the latest evolution of the most widely adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.