We're creating a flow for boarding new customers and would like to use the enhanced ecommerce tracking of universal analytics to track the boarding steps.
我们正在创建一个用于登记新客户的流程,并希望使用通用分析的增强型电子商务跟踪来跟踪登机步骤。
A single applicant fills in a form supplying information about their business and delivery addresses and such. The problem is that after the application has been submitted, the applicants need to electronically sign an agreement. There can be multiple people signing, and the person signing therefor doesn't necessarily need to be the same person that filled in the application. Is it possible to track a flow where another user/session takes over and finalizes the application?
单个申请人填写一份表格,提供有关其业务和交付地址等的信息。问题是申请提交后,申请人需要以电子方式签署协议。可以有多个人签名,并且签名的人不一定需要与填写申请的人相同。是否可以跟踪另一个用户/会话接管的流程并最终确定应用程序?
1 个解决方案
#1
If all participants in the application process sign in with a token - same token for all - you can set it as userID and enable session stitching - you'll need special userID view (and update your privacy policy) which will only show visits for which the userID was set and will recognize users across multiple computers, devices etc.
如果应用程序进程中的所有参与者都使用令牌登记 - 相同的令牌 - 您可以将其设置为用户ID并启用会话拼接 - 您将需要特殊的用户ID视图(并更新您的隐私政策),该视图仅显示访问权限userID已设置,将识别多台计算机,设备等的用户。
However this will still give you aggregated data only, so if you want to track individual users in addition to the flow you have to set the userID as a custom dimension (talk to your lawyer first, even with an anonymous ID profile building might be a privacy issue). The userID must contain nothing that would allow anybody but your own company to identify a specific user or device (no e-mail-addresses, no MAC addresses etc). Then you can pull the individual data with the custom dimension as key and match it with your CRM data.
但是,这仍然只会为您提供聚合数据,因此如果您想要跟踪除流程之外的各个用户,您必须将userID设置为自定义维度(首先与您的律师联系,即使使用匿名ID配置文件构建也可能是隐私问题)。 userID必须包含任何内容,除了您自己的公司之外,任何人都不能识别特定用户或设备(没有电子邮件地址,没有MAC地址等)。然后,您可以使用自定义维度作为关键字来提取单个数据,并将其与您的CRM数据相匹配。
No guarantees, but that seems the closest you can get to your requirements using GA.
没有保证,但这似乎是最接近你可以使用GA的要求。
#1
If all participants in the application process sign in with a token - same token for all - you can set it as userID and enable session stitching - you'll need special userID view (and update your privacy policy) which will only show visits for which the userID was set and will recognize users across multiple computers, devices etc.
如果应用程序进程中的所有参与者都使用令牌登记 - 相同的令牌 - 您可以将其设置为用户ID并启用会话拼接 - 您将需要特殊的用户ID视图(并更新您的隐私政策),该视图仅显示访问权限userID已设置,将识别多台计算机,设备等的用户。
However this will still give you aggregated data only, so if you want to track individual users in addition to the flow you have to set the userID as a custom dimension (talk to your lawyer first, even with an anonymous ID profile building might be a privacy issue). The userID must contain nothing that would allow anybody but your own company to identify a specific user or device (no e-mail-addresses, no MAC addresses etc). Then you can pull the individual data with the custom dimension as key and match it with your CRM data.
但是,这仍然只会为您提供聚合数据,因此如果您想要跟踪除流程之外的各个用户,您必须将userID设置为自定义维度(首先与您的律师联系,即使使用匿名ID配置文件构建也可能是隐私问题)。 userID必须包含任何内容,除了您自己的公司之外,任何人都不能识别特定用户或设备(没有电子邮件地址,没有MAC地址等)。然后,您可以使用自定义维度作为关键字来提取单个数据,并将其与您的CRM数据相匹配。
No guarantees, but that seems the closest you can get to your requirements using GA.
没有保证,但这似乎是最接近你可以使用GA的要求。