苹果-暂停/退款内应用自动更新订阅

时间:2022-02-21 19:00:40

I have an iPhone/iPad application that offers a monthly subscription to a service. Although, this service is totally useless during 2 months in the whole year.

我有一个iPhone/iPad应用程序,可以每月订阅一项服务。虽然,这项服务在全年的2个月内是完全没用的。

Is there any way to either suspend all my users subscription for 2 months, or give them a 2 months refund every year so they don't pay for a useless service ?

有没有办法让我所有的用户暂停订阅2个月,或者每年给他们2个月的退款,让他们不用为无用的服务付费?

3 个解决方案

#1


2  

After a good talk with an Apple employee, it is not possible to suspend an auto-renewable product.

在与苹果员工进行了一次愉快的交谈后,不可能暂停自动更新产品。

Also, 0$ subscriptions do not exist outside NewsStand apps for the moment.

此外,0美元订阅目前还不存在于报摊应用程序之外。

In order to solve our problem, we will have to delete the in-app product in iTunes Connect. This will automatically cancel all active subscriptions we have so the users will not be charged for nothing.

为了解决我们的问题,我们需要删除iTunes Connect的In -app产品。这将自动取消我们拥有的所有活动订阅,因此用户将不会被免费收费。

A big downside to this solution is that we will lose all current subscribers, so next year we have to build up a new subscriber bank from scratch.

这种解决方案的一个大缺点是我们将失去所有的现有订户,因此明年我们必须从零开始建立一个新的订户银行。

#2


1  

Maybe you can give two months for free to your users instead of refund them.

也许你可以给你的用户两个月免费,而不是退款。

#3


1  

Have you found any better alternative, since posting your answer about canceling all subscribers every year?

你有没有发现更好的选择,因为你的回答是每年取消所有的订户?

In addition to 1-year subscriptions, apple lets you do other terms as well, including 1-month subscriptions, for both renewable and non-renewable subscriptions.

除了1年的订阅外,苹果还允许您使用其他条款,包括1个月的订阅,适用于可再生和不可再生的订阅。

Maybe you could make your in-app UI look as if the user is signing up for a long-term subscription, but behind the scenes, your app only sends a 1-month non-renewable subscription request to apple. Then, each month, your app automatically requests another 1-month subscription, and another... just skip the months you want to skip.

或许你可以让你的应用内UI看起来像是用户在注册长期订阅,但在后台,你的应用只向苹果发送一个月的不可更新订阅请求。然后,每个月,你的应用都会自动请求另外一个1个月的订阅,还有一个月……跳过你想要跳过的几个月。

The user fills out the subscription form in your UI 1 time. Your app logic remembers how many times to start a new 1-month subscription.

用户在UI 1中填写订阅表单。你的应用程序逻辑会记住启动一个月订阅的次数。

#1


2  

After a good talk with an Apple employee, it is not possible to suspend an auto-renewable product.

在与苹果员工进行了一次愉快的交谈后,不可能暂停自动更新产品。

Also, 0$ subscriptions do not exist outside NewsStand apps for the moment.

此外,0美元订阅目前还不存在于报摊应用程序之外。

In order to solve our problem, we will have to delete the in-app product in iTunes Connect. This will automatically cancel all active subscriptions we have so the users will not be charged for nothing.

为了解决我们的问题,我们需要删除iTunes Connect的In -app产品。这将自动取消我们拥有的所有活动订阅,因此用户将不会被免费收费。

A big downside to this solution is that we will lose all current subscribers, so next year we have to build up a new subscriber bank from scratch.

这种解决方案的一个大缺点是我们将失去所有的现有订户,因此明年我们必须从零开始建立一个新的订户银行。

#2


1  

Maybe you can give two months for free to your users instead of refund them.

也许你可以给你的用户两个月免费,而不是退款。

#3


1  

Have you found any better alternative, since posting your answer about canceling all subscribers every year?

你有没有发现更好的选择,因为你的回答是每年取消所有的订户?

In addition to 1-year subscriptions, apple lets you do other terms as well, including 1-month subscriptions, for both renewable and non-renewable subscriptions.

除了1年的订阅外,苹果还允许您使用其他条款,包括1个月的订阅,适用于可再生和不可再生的订阅。

Maybe you could make your in-app UI look as if the user is signing up for a long-term subscription, but behind the scenes, your app only sends a 1-month non-renewable subscription request to apple. Then, each month, your app automatically requests another 1-month subscription, and another... just skip the months you want to skip.

或许你可以让你的应用内UI看起来像是用户在注册长期订阅,但在后台,你的应用只向苹果发送一个月的不可更新订阅请求。然后,每个月,你的应用都会自动请求另外一个1个月的订阅,还有一个月……跳过你想要跳过的几个月。

The user fills out the subscription form in your UI 1 time. Your app logic remembers how many times to start a new 1-month subscription.

用户在UI 1中填写订阅表单。你的应用程序逻辑会记住启动一个月订阅的次数。