I'm new here and I've heard that you guys are the people to go to when all else fails.
我是新来的,我听说当其他所有方法都失败时,你们都会去那里。
I am currently using a HP CM3530fs MFP printer and a problem that I am currently encountering is that I am unable to scan and send emails via an Office365 account to internal email addresses. It was working perfectly up until today when seemingly for no reason it has failed. There are no error messages on the machine, it appears to successfully scan the document but I never receive an email.
我目前正在使用HP CM3530fs MFP打印机,我目前遇到的一个问题是我无法扫描并通过Office365帐户向内部电子邮件地址发送电子邮件。它一直工作到今天,似乎没有任何理由它失败了。机器上没有错误消息,它似乎成功扫描了文档但我从未收到过电子邮件。
I have checked my junk and spam folders, as well as attempted other internal email addresses and I can confirm that I am not receiving the emails.
我检查了我的垃圾邮件和垃圾邮件文件夹,以及尝试了其他内部电子邮件地址,我可以确认我没有收到电子邮件。
I have attempted the following combinations and configurations but to no avail
我尝试了以下组合和配置但无济于事
SMTP Gateway: mail.global.frontbridge.com Port: 25
SMTP网关:mail.global.frontbridge.com端口:25
SMTP Gateway: mail.global.frontbridge.com Port: 587
SMTP网关:mail.global.frontbridge.com端口:587
SMTP Gateway: smtp.office365.com Port: 25
SMTP网关:smtp.office365.com端口:25
SMTP Gateway: smtp.office365.com Port: 587
SMTP网关:smtp.office365.com端口:587
I have updated the firmware and restarted the machine several times but I am still unable to receive emails from scanned documents.
我已经更新了固件并重启了机器几次,但我仍然无法接收来自扫描文档的电子邮件。
Would any of you be able to suggest where I might be going wrong?
你们中的任何人都可以建议我可能出错的地方吗?
Thanks,
Alex
1 个解决方案
#1
Gmail and Office365 has upgraded their TLS version from 1 to 2. Your machine may not be supported by TLS version 2. Only TLS version 1.
Gmail和Office365已将其TLS版本从1升级到2. TLS版本2可能不支持您的计算机。仅限TLS版本1。
#1
Gmail and Office365 has upgraded their TLS version from 1 to 2. Your machine may not be supported by TLS version 2. Only TLS version 1.
Gmail和Office365已将其TLS版本从1升级到2. TLS版本2可能不支持您的计算机。仅限TLS版本1。