- 1. During the middle of the project, things have been going well. The work authorization system has allowed people to know when to start work and the issue log has helped keep track of stakeholder's needs. The benefit cost ratio has been improving and the sponsor has expressed his appreciation for the team member's efforts by hosting a milestone party for the team. The project manager gets a call from a team member saying that the results from the completion of their activity s predecessor is two days late. Which of the following reasons would BEST describe why this occurred?
A. The project manager was focusing on the sponsor s needs.
B. Functional management was not included in the communications management plan.
C. The successor activities should have been watched, not the predecessors.
D. The right people were not invited to the milestone party.
在项目一半的时候，一切良好。工作授权系统让人们知道什么时间开始工作；问题目志帮助跟踪干系人的需求。收益成本率被改进，项目出资人通过召开里程碑聚会明确表示对团队成员的感谢。项目经理获得来自某个成员的消息，他们活动之前的活动晚了两天完成。下列哪个是此种情况出现的最可能原因?
A．项目经理关注于出资人需求
B．职能经理没有包括在沟通管理计划中
C．后续活动应该被关注，而不是前置活动
D．合适的人没有被邀请到里程碑聚会中
C
解释：因为只关注后续活动，没有关心前置活动，所以出现此问题，他们之前的活动被耽误（2009-6-16 12:47:23）
- 2. The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint and the responsibility assignment matrix has not changed since the project began. The project is being completed in a matrix environment and there are no contracts needed for the project. Though the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his project work is taking. Which of the following would be the BEST thing for the project manager to do?
A. Review the reward system for the project.
B. Try to improve schedule performance of the project.
C. Meet with the customer to try to extend the schedule.
D. Gain formal acceptance in writing from the customer.
安装项目的CPI是1103，SPI是1.0；项目有14个团队成员，每个成员都提供了输入到项目管理计划。客户接受了已经完成的三个可交付成果没有任何抱怨，责任分配矩阵从项目开始就没有变更过。项目在矩阵环境完成，项目不需要合同。项目出资人对项目的状态也很满意。某个团队成员总是抱怨他的项目工作花费了大量的时问。下列哪个是项目经理最好的去做的：
A．回顾项目的奖励系统
B．尝试改进项目的进度绩效指数
C．会见客户尝试扩展进度
D．获得客户的正式书面的接受
A
解释：题干指出团队成员抱怨，代表奖励系统可能需要改善。（2009-6-16 12:47:23）
- 3. The engineering department has uncovered a problem with the cost accounting system and has asked the systems department to analyze what is wrong and fix the problem. You are a project manager working with the cost accounting programs on another project.Management has issued a change request to the change control board to add the new work to your project. Your existing project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 1.3 so you have some room to add work without delaying your existing project or going over budget. However, you cannot see how the new work fits within the project charter for your existing project. After some analysis, you determine that the new work and existing work do not overlap and can be done concurrently. They also require different skill sets. Which of the following is the BEST thing to do?
A. Create the project objectives and develop the preliminary project scope statement.
B. Re-estimate the project schedule with input from the engineering department.
C. Perform scope verification on the new work with the help of the stakeholders.
D. Identify specific changes to the existing work.
工程部分发现成本会计系统有个问题，他们要求系统部门分析什么地方出错了并解决这个问题。你作为项目经理正好在其他成本会计程序项目上。管理层发布了变更请求到变更控制委员增加新的工作到你的项目上。你现在的项目成本绩效指数(CPI)是1.2，进度绩效指数(SPI)1.3，这样你有些空间在不耽误你现存项目的情况下增加工作。然而，你不能知道有多少工作将追加到你的项目。作过些分析之后，你确定新的工作和现存工作不重叠可以同时进行。它们另外要求不同的技能，你最好应该做什么?
A．创建项目日标，编写初步项目范围说明书
B．根据工程部门的输入来重新估算项目进度
C．在项目干系人的帮助下对新工作执行核实范围
D．识别对现存工作的特定变更
A
解释：新的工作等于新的项目，因为它要求不同的技能，对新项目首先确定项目目标，编写范围说明书。（2009-6-16 12:47:23）
- 4. A project manager is trying to convince management to use project management and has decided to start improving the company s project management by obtaining a project charter. Which of the following BEST describes why the project charter would help the project manager?
A. It describes the details of what needs to be done.
B. It lists the names of all team members.
C. It gives the project manager authority.
D. It describes the project s history.
某个项目经理尝试说服管理层使用项目管理，他决定通过获得项目章程开始改进公司的项目管理。下列哪个最好的描述了项目章程为什么可以帮助项目经理?
A．描述了需要做的事情的细节
B．列出来所有团队成员的名字
C．给项目经理权力
D．描述项目的历史
C
解释：项目章程的作用：正式批准项目或阶段，授权项目经理在项目活动中使用组织资源。参考：PMBOK2008 P73。（2009-6-16 12:47:23）
- 5. This project is chartered to determine new ways to extend the product life of one of the companys medium-producing products. The project manager comes from the engineering department and the team comes from product management and marketing departments.The preliminary project scope statement and project planning are completed when a stakeholder notifies the team that there is a better way to complete one of the work packages. They even supply a technical review letter from their department proving that the new way to complete the work package will actually be faster than the old way. The project manager has had similar experiences with this department on other projects, and was expecting this to happen on this project. What is the FIRST thing the project manager should do?
A. Contact the department and complain again about their missing the deadline for submission of scope.
B. Look for how this schedule change will impact the cost to complete the work package and the quality of the product of the work package.
C. See if there is a way to change from a matrix environment to a functional organization so as to eliminate all the interference from other departments.
D. Ask the department if they have any other changes.
某个项目被发布来确定新的方式来扩展某个半成品产品的产品生命期。项目经理来自工程部门，团队来自产品管理层和市场部。当干系人通知团队有更好的方式完成一个工作包时初步范围说明书和项目规划已经完成。他们的部门进行了技术评估发现用新的方式完成工作包比旧方式事实上要快。项目经理在这个部门其他项目上有类此的经验。期望这种情形出现在项目上。项目经理首先应该做什么?
A．联系该部门抱怨他们错过了部分范围的最终期限
B．看看这种进度变更将如何影响完成工作包的成本和工作包产品的质量
C．看是否有方法把矩阵环境变为职能组织，这样可以避免来自其他部门的干扰
D．询问该部门是否还有其他变更
B
解释:项目经理需要做经验总结，找出新方式的特点和影响。（2009-6-16 12:47:23）
- 6. You are a project manager who was just assigned to take over a project from another project manager who is leaving the company. The previous project manager tells you that the project is on schedule, but only because he has constantly pushed the team to perform. What is the FIRST thing you should do as the new project manager?
A. Check risk status.
B. Check cost performance.
C. Determine a management strategy.
D. Tell the team your objectives.
你是项目经理，刚刚接手了来自其他项目经理的项目。此前的项目经理告诉你项目符合进度，不过只是因为他坚持压迫团队执行。作为新任项目经理你首先应该做什么?
A．检查风险状态
B．检查成本绩效
C．确定管理策略
D．告诉团队你的目标
C
解释：题干表明此前项目经理策略是强制，这样容易导致团队出现问题，因此新任项目经理需要确定管理策略来对团队进行有效管理。（2009-6-16 12:47:23）
- 7. You are in the middle of executing a major modification to an existing product when you learn that the resources promised at the beginning of the project are not available. The BEST thing to do is to:
A. show how the resources were originally promised to your project.
B. re-plan the project without the resources.
C. explain the impact if the promised resources are not made available.
D. crash the project.
你在对现存的产品进行重大修改的项目执行过程中，你得知项目开始承诺获得的资源不可用，你最好做什么：
A．显示最初承诺给你项目的资源有多少
B．在没有资源的情况下重新规划项目
C．如果承诺的资源不可用会产生什么影响
D．赶工该项目
C
解释：当识别出风险时，接下来需要评估风险的影响（后果）。（2009-6-16 12:47:23）
- 8.Administrative closure procedure for a project phase does not include
A. Approving the next phase
B. Collecting project records
C. Analyzing success or failure
D. Gathering lessons learned
对某个项目阶段的管理收尾程序不包括：
A．批准下一阶段
B．收集项目记录
C．分析成功和失败
D．聚集经验总结
A
解释：“正式结束一个阶段时，并不一定要批准下一个阶段。” 参考：PMBOK2008 P20。 （2009-6-16 12:47:23）
- 9.A project manager tracks the work of team members using a network logic diagram. Which effect will the presence of an actual finish date have on the calculation of float for finished activities?
A. Finished activities have only float left when they have been completed on schedule.
B. Calculating free float and total float is generally not reasonable for finished activities.
C. When an activity has been finished, total float gets often converted to become free float
D. When an activity has been finished, float gets often converted to become slack.
项目经理使用网络图跟踪团队工作。在根据实际完成日期来计算完成的活动时差时，下列哪个会产生影响?
A．结束的活动，当他们被按进度完成时只有一个时差剩下
B．对结束的活动而言，计算*时差和总时差通常是不合理的
C．当活动结束时，总时差会变成*时差
D．当活动结束时，时差通常变成闲置时问
B
解释：时差是对还没开始的活动根据最早开始日期、最晚开始日期来计算的。时差可以显示某项活动进度安排的灵活程度。参考：PMBOK2008 P155。（2009-6-16 12:47:23）
- 10. Processes of configuration management commonly include all of the following except
A. Configuration identification
B. Configuration status accounting
C. Configuration chartering
D. Configuration auditing
配置管理过程通常包括下列所有除了：
A．配置识别
B．配置状态统计
C．配置租用
D．配置审计
C
解释：配置管理活动包括：1、配置识别；2、配置状态记录；3、配置核实和审计。参考：PMBOK2008 P95。（2009-6-16 12:47:23）
- 11 .Your organization has the choice between several internal projects it could run.In order to select projects, the organization assessed their strategic importance,investment requirements, and expected cash inflow from the projects' products,services and results.What should the organization assess in addition?
A. The probability of changes to strategic goals.
B. The frequency of changes to strategic goals.
C. The assessments done should be sufficient.
D.The probability of the expected cash inflows.
你的组织在几个内部项目中做选择。为了选择项目，组织评估它们的战略重要性，投资需求，和项目产品服务和结果的预期现金流入。组织还需要评估什么?
A．战略目标变更的可能性
B．战略目标变更的频率
C．估价必须充分
D．预期现金流入的可能性
D
（2009-6-16 12:47:23）
- 12.In project management, Work authorization is normally not...
A. a permission written by the project manager to begin work on a specific activity.
B. a permission written by the project manager to begin work on a specific work package.
C. a written direction used by a project manager to ensure work is done properly and correctly.
D. a document issued by a sponsor authorizing the project manager to apply resources to project activities.
在项目管理中，工作授权通常不是：
A．项目经理写的许可，允许特定的活动开始工作
B．项目经理写的许可，允许特定的工作包开始工作
C．项目经理写的书面指导，确保工作在恰当的、正确的完成
D．发起人发布的文档授权项目经理应用资源到项目活动上
D
解释：选项D是项目章程的作用。工作授权系统：工作授权系统保证每个活动在合适的时间按照合适的顺序进行。参考：PMBOK2008 P444。（2009-6-16 12:47:23）
- 13. Which is not an activity included in the Integrated change control process?
A. Reviewing and approving Change requests
B. Maintaining the integrity of Baselines
C. Performing Milestone trend analysis (MTA)
D. Documenting the allover impact of Requested changes
下列哪个不是整体变更控制过程的活动?
A．评估和批准变更请求
B．维护基准的完整
C．执行里程碑趋势分析(MTA)
D．记录请求变更的所有影响
C
解释：整体变更控制过程包括以下变更管理活动：1、对变更因素施加影响；2、管理已经批准的变更；3、维护基准；4、审查批准变更；5、完整记录变更请求的影响。参考：PMBOK2008 P93。 （2009-6-16 12:47:23）
- 14.During a post-mortem meeting, discussions come up who has to take responsibility for some major failures. It has become obvious that the attendees of the meeting will not come to a jointly accepted conclusion. What is not an appropriate strategy for such a situation?
A. Separate the people from the problem
B. Focus on interests, not positions
C. Insist on objective criteria and standards
D. Suspend this discussion and schedule another meeting
在项目总结会议上，开始讨论谁对某些主要的错误负责任。这明显导致出席会议者不能达成共识。下列哪个不是这种情形中合适的策略?
A．根据问题分开人们
B．关注在利益，不是位置
C．坚持目标标准和规格
D．延期这种讨论，安排其他会议
D
解释：选项D等于是回避，没有解决问题。参考: Vijay K. Verma, The Human Aspects of Project Management: Human Resources Skills for the Project Manager, Volume Two, page 152.（2009-6-16 12:47:23）
- 15. You have recently been named as the project manager of a new project under contract. The sponsor of the project gave you the contract which has been signed by the customer and a document Statement of work. He asked you to go on with initiation.Which document should you develop next?
A. Preliminary scope statement
B. Project schedule
C. Project charter
D. Scope statement
你最近被指定一个合同下面的项目的项目经理。项目出资人给你客户签字后的合同和工作说明书文档，他要求你开始启动，接下来你需要开发哪个文档?
A．初步范围说明书
B．项目进度表
C．项目章程
D．范围说明书
C
参考：PMBOK2008 P73。（2009-6-16 12:47:23）
- 16.You are currently finishing a project under contract to develop and build some machining equipment for a customer. Your organization took over the obligation to solve certain problems if they come up during a contractual Warranty period of one year after Start of production. What do you not consider during the warranty period?
A. Parts which were marked As-Is must be held available for free replacement in case of failure.
B. Incoming problems reported to the team must be handled immediately and with high priority.
C. Some team members must be held available during the warranty period in case that they have to solve problems.
D. At the end of the warranty period, the responsibility for the equipment will be turned over to the customer
你最近刚结束项目，这个项目在合同下为客户开发建设了一些加工设备。你的组织提供生产开始后的一年保修期，期间如果出现问题，你们组织负责解决。在保修期内你不考虑什么?
A．当零件损害时，可以随时免费提供和原来一样的替换品
B．出现的问题报告给团队后，必须高优先的可以解决
C．保修期内，必须有些成员随时可用，来负责解决问题
D．在保修期的结束，设备责任将移交给客户
A
参考：Kim Heldman, Project Management JumpStart, page 268.（2009-6-16 12:47:23）
- 17. A difference between a Statement of work and a Scope statement is:
A. The statement of work is prepared by the customer while the scope statement is developed by the project management team.
B. The statement of work focuses on physical or technical matters, while the project scope statement focuses on a functional view.
C. The project scope statement is in most projects developed before the statement of work is written.
D. A project scope statement can become a contract document; a statement of work cannot.
工作说明书(SOW)和范围说明书之间的区别是：
A．SOW是客户准备的，范围说明书是项目管理团队编写的
B．SOW关注物理或技术的事情，项目范围说明书关注功能的角度
C．项目范围说明书在大多项目中是在SOW编写之前完成的
D．项目范围说明书可以成为合同文档，SOW则不能
A
参考：PMBOK2008 P75。 （2009-6-16 12:47:23）
- 18. Who should always issue the project charter?
A. A person internal to the project organization
B. A project initiator or sponsor
C. A low-level manager of the performing organization
D. A high-level manager of the performing organization
谁总是发布项目章程?
A．项目组织内部的人
B．项目启动人或发起人
C．执行组织低层次的管理者
D．执行组织高层次的管理者
B
参考：PMBOK2008 P74。（2009-6-16 12:47:23）
- 19. Which statement describes best the meaning of LeadeBhip?
A. Ensuring predictability in an uncertain environment
B. Sustaining an ongoing business over a long period of time
C. Adhering to publicized standards and procedures
D. Developing a vision and strategy and motivating people
下列哪个最好的描述了领导的含义?
A．确保在不确定的环境中可预知
B．长期支持持续运营的商业
C．坚持公开的标准和过程
D．发展远景和战略，激励人们
D
解释：领导的作用：规划远景指明方向、鼓舞团队。参考：PMBOK2008 P240。（2009-6-16 12:47:23）
- 20. What is true for a project when a Phase gate approach is being used?
A. The order of phases must be strictly consecutive without overlapping in order to allow for gates.
B. Gates are often called kill points, when they are used to eliminate weak team members.
C. Phase gates are often used to verify entry criteria of a previous phase and exit criteria of the next one.
D. Approaching phase gates early is a common signal that project planning has been poor
当项目接近阶段关卡时使用的下列哪个是正确的?
A．阶段的顺序必须严格遵守，不能有关卡相关的重叠
B．关卡通常被称为杀点，当他们用于消除较弱的团队成员时
C．阶段关卡通常使用此前阶段的验证标准和下个阶段的退出标准
D．较早的接近阶段关卡是项目规划比较差的常见信号
A
解释：项目阶段的阶段末审查，被称为阶段关卡。参考：PMBOK2008 P20。（2009-6-16 12:47:23）
- 21.____is normally not a method of Rol (Return on investment) analysis.
A. Net present value projection
B. Sunk cost analysis
C. Simple payback calculation
D. Internal rate of Return
下列哪个通常不是ROI(投资回报)分析的方法
A．净现值预测
B．沉没成本分析
C．简单回收期计算
D．内部回报率
B
参考：图解项目管理（2008版） 项目选择方法。（2009-6-16 12:47:23）
- 22. Key stakeholders on every project do not include
A. Project manager and project management team
B. Project customer and users
C. Project sponsor
D. Media representatives
任何项目中关键的干系人不包括：
A．项目经理和项目管理团队
B．项目客户和用户
C．项目出资人
D．媒体代表
D
解释：这道题反过来理解，下列哪些是大多数项目中的关键干系人，A和B、C都是。参考：PMBOK2008 P25 P26。（2009-6-16 12:47:23）
- 23. What should you avoid when you are organizing documents as Lessons learned?
A. Devise the lessons learned documentation in a wording which is easy to understand for a reader who is not familiar with the project.
B. Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside the own organization.
C. Writing lessons learned should be an exercise enhancing your personal learning experience. Make sure you grasp what you are writing down.
D. Keep lessons learned documents at a place where they are easy to access and to retrieve for those who may later need the information.
在经验总结组织文档时需要避免什么?
A．经验总结文档在一种让对项目不熟悉的读者都容易理解的词汇来组织
B．经验总结必须详细到，多少确定的小组或个人原因引发失败和耽误，尤其他们是在他们自己的组织中
C．写经验总结应该可以练习提高你的个人学习经验，确保你抓住你写下的东西
D．保持经验总结文档在一个容易访问的地方，让稍迟需要的人可以找到这些信
B
解释：经验总结是吸取教训，而不是找责任。参考：PMBOK2008 P33。 （2009-6-16 12:47:23）
- 24. What should project managers' focus on when they perform the Executing process group?
A. Doing project work.
B. Coordinating people and resources.
C. Ensuring accountability for errors.
D. Avoid third-party influence.
当在执行过程组时项目经理必须关注什么?
A．做项目工作
B．协调人和资源
C．确保错误的责任
D．避免第三方影响
B
解释：执行就是把人和资源结合起来完成项目管理计划中的工作。参考：PMBOK2008 P55。 （2009-6-16 12:47:23）
- 25. What should you take care of when you Monitor and control project work?
A. Ensure that forecasts on work and costs are adhered to.
B. Ensure that approved change requests are being executed.
C. Ensure that rejected change requests are not getting executed by mistake.
D. Avoid that so-called experts influence your project.
你监控项目工作时需要关注什么?
A．确保工作和成本的预测切合实际
B．确保批准的变更请求被执行
C．确保拒绝的变更请求不被错误的执行
D．避免所谓的专家影响你的项目
C
解释：“...干预那些规避整体变更控制的因素，确保只有经批准的变更才能付诸执行。” 参考：PMBOK2008 P59。（2009-6-16 12:47:23）
- 26. At the end of an internal project, you find several key stakeholders including the sponsor reluctant to finally accept all deliverables and then close the project. What should not be your next step in this situation?
A. Identify any open issues and get them solved. Then be firm on formal closure.
B. Formally close the project. Stakeholders will find a way by themselves to sort things out
C. Identify and openly discuss personal rationales underlying the reluctance.
D. Invite earnest feedback from all sides and try to identify misunderstandings.
在某个内部项目的收尾，你发现几个关键的干系人包括出资人很难最终接受所有成果，收尾项目，你在这种隋形下一步不应该做什么?
A．识别出来一些尚未解决的问题，解决他们，然后开始正式收尾
B．正式收尾项目，干系人自己会找出方式来对事情排序解决
C．识别并公然讨论拒绝下面深层的个人原因
D．向所有方诚挚的要求反馈，尝试找出来误解
B
解释：项目经理需要解决问题，选项B等于回避。参考：PMBOK2008 P64。 （2009-6-16 12:47:23）
- 27.You finished your project for a customer to implement a business software solution. All deliverables have been handed over and are already in use by the company. There is a minor last payment to be made by the customer on contract closure. You believe that it is now getting time to finally close the contract with the customer and then administratively close down the project. You approached the customer this morning and found that they are reluctant to finally close the contract. But you do not exactly understand why. What should you not do?
A. Update all documents related to the project and the product so that they reflect the final specifications and the status of both the project and the product. Organize them in a fashion for easy access.
B. Focus on your next project and leave the customer the time to get familiar with the software. They will come back to you anyway after some weeks to terminate the contract and make the last payment.
C. Based on the contract and all documents which are relevant for the formal relationship with the customer, write a close-out report describing what was contractually required and what was obtained.
D. Make sure that there are no active purchase orders against the contract or any other pending obligations, requests or claims from either party which need to be resolved. Then insist on formal contract closure.
你结束了一个商业软件解决方案项目。所有的成果都已经移交并准备在客户公司使用。有些最后的付款已经由客户在合同收尾中支付。你相信现在是时候最终收尾合同并完成项目的管理收尾。你今天早E会见客户，发现他们认为最终收尾合同很困难。可是你不正确理解为什么?你不应该做什么?
A．更新所有项目相关的文档和产品，因为它们会反映最终的规格和项目和产品的状态。组织它们在一种容易访问的方式。
B．集中于你下一个项目，给客户一段时间熟悉软件，他们过几周会回来找你终止合同完成最后付款
C．基于合同和所有与客户有正式关系的所有文档，写个停工报告描述合同中要求什么，他们获得了什么
D．确保没有活动的采购单和合同相违背，或者其他一些未决的义务，来自任何一方需要解决的请求或声明，然后坚持正式合同收尾
B
解释：选项B等于回避问题参考：PMBOK2008 P64。（2009-6-16 12:47:23）
- 28. Frequent stimuli for a project include the following, except
A. Regular plant maintenance
B. A market demand
C. A technological advance
D. A business need
常见的启动项目的原因包括，除了：
A．常规的工厂维护
B．市场需求
C．技术改进
D．商业需求
A
解释：选项A是运营；项目可能基于很多原因启动：市场需求、技术改进、组织需要、商业需求等。参考：PMBOK2008 P75。 （2009-6-16 12:47:23）
- 29. Projects may be chartered by all of the following bodies, except?
A. The project team
B. The organization
C. A program management body
D. A portfolio management body
项目可能被特许来自下列所有，除了?
A．项目团队
B．组织
C．项目集管理主体
D．项目组合管理主体
A
解释：项目来自于组织或项目集、项目组合管理的主体。参考：PMBOK2008 P8（2009-6-16 12:47:23）
- 30.You created a Baseline of your System configuration and added several changes to that as amendments. Meanwhile you are afraid that the big number of Deltas may cause inconsistencies and make you unable to understand the current system configuration. What should you do?
A. Proclaim a Design freeze.
B. Go on with amendments.
C. Revise the baseline.
D. Create an entirely new configuration.
你为你的系统配置创造了基准，并增加了几个变更来改正。期间你担心大量的Deltas可能导致出现矛盾使你没有能力理解现有的系统配置，你应该做什么?
A．宣布设计冻结
B．继续改善
C．修订基准
D．创建全新的配置
C
解释：在出现大量变更时，需要重新修订基准。参考：PMBOK2008 P99。（2009-6-16 12:47:23）
- 31. You are just leaving a meeting, during which you have been assigned as the project manager in a project to build a substation, which is part of a major electric power distribution system. The decision to run the project has been made before your assignment and without your involvement. Some basic decisions on deliverables,staffing, budgeting and on the completion date have also already been made. What should you do first?
A. Obtain the documents which describe the project selection processes and make sure that they describe all decision processes and their outcomes.
B. Create a Project schedule for your project which shows all major milestones and deadlines linked with them. Then try to obtain approval for the schedule.
C. Start developing a detailed Risk register which includes identified risks with their qualitative and quantitative assessments and a response plan.
D. Start the Quality assurance process by developing test procedures for the final deliverable and defining metrics against which the tests will be performed.
你刚刚离开一个会议，其问你被分配为构建一个变电站项目的项目经理，这个项目是某个重要的电力分布系统的组成部分。在你被分配到位之前项目已经运行，一些项目基本的决策如可交付成果，职员，预算和完成日期都已经确定。你应该首先做什么?
A．获得描述了项目选择过程的文档，确保描述了所有决策过程和产出
B．为你的项目创建项目进度表显示所有主要的里程碑和最终期限，然后尝试获得批准
C．开始编写详细的风险登记册，里面包括识别的风险和他们的定性、定量分析和应对计划
D．开始质量保证过程，通过为最终的成果开发测试计划和相关的定义的i贝0量指标，这些测试将会执行
A
解释：接受项目后首先需要了解项目的目的和商业论证。参考：PMBOK2008 P75。 （2009-6-16 12:47:23）
- 32. Post-mortem analysis of a project shows a CPI of 0.8 and an SPI of 1.25.What is a plausible explanation for that?
A. The project was terminated early. At that time, it was over budget and ahead of schedule.
B. The project has produced, additional deliverables which were originally not required.
C. The project has evidently been finished under budget and behind of schedule.
D. The project has evidently been finished over budget and ahead of schedule.
项目结束后作检查，发现CPI是0.8，SPI是1.25。这表明什么信息?
A．项目已经提前终止，此刻，预算超支，进度提前
B．项目已经完成额外的成果，这些成果不是最初被要求
C．项目显然已经结束，并且在预算之内，进度落后
D．项目显然已经结束，预算超支，进度提前
A
解释：CPI小于1代表预算超支；SPI大于1代表进度提前。 （2009-6-16 12:47:23）
- 33. Your project run for a customer is coming to an end. The customer has been contractually granted a three years warranty period for the product of the project. What should you do first?
A. Hand all relevant documentation over to the organizational unit responsible for handling the warranty.
B. There is no additional work to be done. The contract should describe all processes in sufficient detail.
C. Changes on the product can affect warranty clauses. Ensure that these clauses are aligned with the final specifications.
D. According to many legislations, you cannot formally close a project before the end of the warranty period.
你的项目已经到收尾。客户的协议是提供3年对项目产品的保修期。你首先应该做什么?
A．控制所有相关的文档确保组织单位负责此担保
B．没有额外的工作需要做，合同应该在足够详细的程度描述了所有的过程
C．修改产品可以影响担保条款，确保所有条款与最终的规范相一致
D．根据一些法律，在保修期结束前你不能正式收尾项目
C
解释：选项C属于采购文档的内容；采购文档是管理采购的输出。参考：PMBOK2008 P340。 （2009-6-16 12:47:23）
- 34. What is least important when it comes to archiving project records?
A. A well-designed records management system
B. Integration of the archive with business software
C. Updated records reflecting final results
D. Easy availability of information for future use
在进入项目记录时最小的影响是什么?
A．良好设计的记录管理系统
B．整合存档的商业软件
C．更新记录反映最终的结果
D．对未来使用而言信息非常容易
B
解释：选项B是软件本身，软件本身不会发生变化。这道题是描述与项目记录相关的记录管理系统。参考：PMBOK2008 P339。 （2009-6-16 12:47:23）
- 35. You are going to take over a new project as the project manager in an enterprise, which is still unknown to you. What should you investigate during the chartering process?
A. Enterprise environmental factors
B. Project management plan
C. Project risk register
D. Team performance reports
你刚开始负责一个新项目在你的企业中，还有很多你不知道的事情。在章程过程中你需要研究什么?
A．企业环境因素
B．项目管理计划
C．项目风险登记册
D．团队绩效报告
A
解释：这道题等于问下列哪个是制定项目章程过程的输入。参考：PMBOK2008 P76。 （2009-6-16 12:47:23）
- 36. Which statement is false for Constructive changes?
A. Constructive changes are contract changes which are construed from actions taken by either party, not from a change document.
B. Constructive changes are limited to the execution processes, when the product of the project is getting constructed.
C. Constructive changes are a frequent cause of disputes and claims of one contract party against the other.
D. Field changes should be meticulously documented to avoid an interpretation as constructive change.
下列哪个关于推定变更的说法是错误的?
A．推定变更是合同变更，由任意一方发起，没有变更文档
B．推定变更只限于执行过程，当项目产品被构建时
C．推定变更常常由于争论或合同一方向另一方提起
D．区域变更必须小心文档记录，避免口头的翻译
B
参考：PMBOK2008 P341。 （2009-6-16 12:47:23）
- 37. A Project charter is a document that...
A. ...describes both the project scope and the product scope at detail level.
B. ...authorizes the project and the use of organizational resources to meet project requirements.
C. ...breaks down the project scope over several steps to describe the project on work package level.
D. ...describes all activities which am necessary to create the project deliverables
项目章程是个文档：
A．在详细层面上描述了项目范围和产品范围
B．授权项目使用组织资源去满足项目需求
C．分解项目范围在工作包层面描述项目
D．描述创建项目成果的必要的所有活动
B
参考：PMBOK2008 P73。（2009-6-16 12:47:23）
- 38. In Configuration management, which of the following is necessary to maintain the integrity of Baselines?
A. Analyzing variances by comparing baseline information with actual project data.
B. Releasing only approved changes for incorporation into products or services.
C. Ensuring that team membeB adhere to a code of ethical conduct and behavior
D. Ensuring transparency across all project management processes and activities.
在配置管理中，下列哪个是维持基准完整所必要的?
A．比较基准信息和实际项目数据来分析偏差
B．只发布批准的变更整合到产品或服务中
C．确保项目团队成员遵循职业行为道德规范
D．确保所有的管理过程和活动透明
B
解释：配置管理系统用来维持产品和服务和成果基准的完整性。参考：PMBOK2008 P94。 （2009-6-16 12:47:23）
- 39. Which statement describes best the purpose of brainstorming sessions?
A. Ideas of team members are gathered and structured during the session in the categories of strengths, weaknesses, opportunities and threats.
B. Thoughts and ideas are creatively gathered without any discussion or frowning. These ideas are only filtered and structured after the end of the session.
C. Team members wear hats with different colors, each of which stands for a way of thinking. They discuss topics each from the viewpoint of their thinking.
D. The project manager tries during the session to eradicate deviating ideas and concepts of team members so that the entire team follows the project manager's principles.
下列哪个最好的描述了头脑风暴会的目的?
A．在会议上，团队成员的主意会根据优势、劣势、机会、威胁来组织
B．在没有讨论和批判的情况下想法和念头得到收集。这些想法只有在会议结束才过滤和组织
C．团队成员戴不同色彩的帽子，每个代表一种思考方式，他们从自己的观点来讨论某个主题
D．项目经理会议期间要根除偏离的主题和概念，这样整个团队都将遵循项目经理的原则
B
解释：头脑风暴，在很短时间内收集大量信息，收集过程不能进行批判。选项A是SWOT分析；选项C是六顶思考帽。参考：PMBOK2008 P108。 （2009-6-16 12:47:23）
- 40. What is not true for Change requests?
A. Change requests should always be handled in a controlled and integrative fashion.
B. Change requests surpassing the formal change control processes can lead to scope creep.
C. Professionally managed, change requests can help improving a project and resolving emerging problems.
D. Change requests are always a sign of bad planning and should therefore be avoided.
下列哪个关于变更请求的说法不正确?
A．变更请求总是要在控制之内而且要整合在一起
B．变更请求超过正式的变更控制过程可能导致范围蔓延
C．专业的管理，变更请求可以改进项目和解决紧急的问题
D．变更请求总是个规划不好的信号，因此必须要避免
D
解释：有些情况下变更请求有助于解决项目问题。参考：PMBOK2008 P94。（2009-6-16 12:47:23）
- 41. What is best used to calculate the profit from an internal project?
A. Discounted net revenues from the product over n years minus project costs for internal charges
B. Discounted net savings from the product over n years minus project costs for internal charges
C. The Economic value added (EVA) to the organization taking into account taxes and capital costs
D. The reduction in Total cost of ownership of the current product compared with its predecessor product
下列哪个最好的被用来计算项目的内部收益?
A．来自产品的折现后的净收入减去项目内在的成本
B．来自产品的折现后的净储蓄减去项目内在的成本
C．组织的经济价值附加(EVA)考虑到税和资本成本
D．现在产品的总体拥有成本与此前产品的相比较的降低
C
2009-6-16 12:47:23）
- 42. Processes of Configuration management do in general not include...
A. ...identification and documentation of system or item characteristics
B. ...controlling changes to these characteristics in an integrative fashion
C. ...documenting and auditing changes and the implementation status
D. ...assigning responsibilities for change control and documentation
配置管理过程通常不包括：
A．识别和记录系统或条目的特点
B．控制对这些条目的特点的变更
C．记录审计变更和实施的状态
D．对变更控制和文档进行分配责任
D
参考：PMBOK2008 P95。 （2009-6-16 12:47:23）
- 43. The term Baseline is used in both disciplines Project management and Configuration management. Which statement is not true?
A. Baselines in system configurations are often also referred to as Deltas.
B. In configuration management, baselines are used to control change.
C. Project management baselines are used for performance measurement.
D. In project management, baselines help assessing variance and trends.
基准”这个词同时用于项目管理和配置管理。下列哪个说法不正确?
A．基准在系统配置内通常涉及Deltas。
B．在配置管理中，基准常用于控制变更
C．项目管理基准用于绩效衡量
D．在项目管理中，基准帮助评估偏差和趋势
A
解释：基准用作整体变更控制的输入、监控项目的输入，选项B、C、D都是其作用。参考：PMBOK2008 P419。 （2009-6-16 12:47:23）
- 44. During project execution you found out that work is often not performed at the right time and in the right order. Deliverables are made by one team member that cannot be processed by another one. This already leads to timely rework and bad morale among team members. Which project management tool is most appropriate to deal with problems like this?
A. Organization chart
B. RACI matrix
C. Communications management plan
D. Work authorization system
在项目执行期间你发现工作没有在正确的时间按正确的顺序完成。某个成员完成的成果不能传递给其他成员。这导致大量时间去返工，而且影响团队士气。下列哪个项目管理工具可以帮助处理这个问题?
A．组织图
B．RACl矩阵
C．沟通管理计划
D．工作授权系统
D
解释：工作授权系统，确保工作由正确的组织、在正确的时间、以正确的顺序执行。参考：PMBOK2008 P444。 （2009-6-16 12:47:23）
- 45. Product acceptance criteria should be laid down in which document?
A. Project scope statement
B. Work breakdown structure
C. Resource assignments
D. Project scope management plan
产品接受标准应该放在哪个文档里面?
A．项目范围说明书
B．工作分解结构
C．资源分配
D．项目范围管理计划
A
参考：PMBOK2008 P115。（2009-6-16 12:47:23）
- 46. You scheduled a kick-off meeting in order to announce the start of your project, present the plan and develop consensus on it. Another topic will be explanation of each team member's role. In addition, you planned some time for discussions. You published the agenda of the kick-off meeting some weeks ago to all invited attendees.Now, short term before the event, you receive various cancellations by team members, who say that they cannot join the meeting. But they will be with you when project work will start
A. The kick-off meeting is secondary, you are happy if the team members will do their jobs.
B. You should insist on the presence of the team members to the appointed date.
C. if you force team members' presence, they would anyway be distracted by their current problems.
D. It is probably a good idea to reschedule the meeting to a day, when all team members can attend.
你在安排启动会用来宣布你的项目开始，同时展示计划取得意见统一。其他的主题将解释每个成员的角色。此外，你计划些时问来讨论。你在几周前公布了启动会的议程给所有出席者。现在，临近日期，你受到几个成员的取消通知，他们说他们不能参加会议，不过他们将在项目开始时和你在一起工作
A．启动会是次要的，如果团队成员将作他们的工作你应该高兴
B．你应该让团队成员在要求的日期出场
C．如果你强制团队成员参与，他们会被现在的问题搞得发狂
D．最好重新安排启动会，到所有团队成员可以参与的日期
B
解释：项目启动会非常重要，需要项目成员都参加。参考：Kim Heldman, Project Management JumpStart, page 78.（2009-6-16 12:47:23）
- 47. You recently took over the assignment for a project. The project charters have been developed. What is an appropriate next step for you?
A. Develop the risk register.
B. Develop the project schedule.
C. Develop management plans.
D. Get approval for the project management plan.
你最近被分配到某个项目。项目章程已经被完成。下一步你应该做什么?
A．编写风险登记册
B．编写项目进度表
C．编写管理计划
D．获得项目管理计划的正式批准
C
参考：PMBOK2008 P78。（2009-6-16 12:47:23）
- 48. During execution in a project to build a major road bridge, your team found a hefty flaw in the technical drawings. On an ad-hoc base, they had to find and implement a workaround to avoid delays and mitigate technical problems. What should you do next?
A. Meticulously document the problem and the workaround to create a requested change to the project management plan, which will then be passed to the body responsible for the change control decision.
B. The workaround was performed on a technical level only. As long as it does not influence the function of the bridge or the organizational configuration of the project, a change request will not be necessary.
C. A formal change request from hind side is not sensible. Create some additional documents describing the workaround and sign them by yourself, you can present them during the next regular CCB meeting.
D. It is normal in projects that, during project execution, inconsistencies arise between planning documents and actual implementation. This is no problem as long as the functional status of the product is maintained.
某个构建公路桥梁的项目在执行中，你的团队发现技术图上有重大问题。在某个特别的基底上，他们找到并实施了权变措施来避免耽误和减轻技术问题。你接下来应该做什么?
A．小心记录这个问题并作出权变措施创建针对项目管理计划的请求的变更，稍后将通过变更控制委员会进行审批
B．权变措施只执行在技术层面上。只要不影响桥梁功能或项目的组织配置，变更请求是不必要的
C．此后正式的变更请求是不恰当的。创建些额外的文档描述权变措施，然后自己签署它们，你可以在下次常规的CCB会议上进行汇报
D．这是项目中常见的，在项目执行期间，经常出现规划文档和实际实施之间的矛盾。只要产品的功能没有变化就没有问题
A
解释：权变措施是针对未知风险发生时采取的临时性措施，属于变更的内容，需要记载并获得CCB认可。参考：PMBOK2008 P445。 （2009-6-16 12:47:23）
- 49. Projects frequently do not meet customer expectations from which of the following reasons?
A. Poor risk management by the contractor running the project
B. Poor technical ability of the contractor running the project for the customer
C. Technical inability and poor risk management by the contractor
D. Unclear Scope definition by the customer for whom the project is performed
项目经常不符合客户需求是因为下列哪个原因?
A．供应商运行项目时缺乏风险管理
B．供应商为客户做项目时，缺乏技术能力
C．供应商缺乏技术能力和风险管理
D．当项目执行时没有清楚定义项目范围
D
解释：项目范围说明书会记载客户的需求和项目干系人对成果达成的共识，范围定义不明确会导致项目不符合客户需求。参考：PMBOK2008 P115。（2009-6-16 12:47:23）
- 50. You are in the process of planning a project and found that stakeholders often have varying objectives and requirements which make it hard create a plan in such way that all objectives will be met. What is probably most helpful to ensure common understanding?
A. Ask the project stakeholders to build focus groups to discuss and remedy conflicting interests.
B. Create an exhaustive document describing your point of view and ask stakeholders to review it.
C. Let each stakeholder write a statement of work, merge the documents to a project scope statement.
D. Use your authorization as the project manager to clearly prioritize the different objectives.
你在规划项目的过程，发现干系人通常有不同的目标和要求，这导致创建计划很困难让所有目标得到满足。下列哪个最可能帮助确认共同的理解?
A．要求项目干系人建立兴趣小组去讨论、解决冲突的利益
B．创建个详细的文档描述你的观点然后请干系人来评估
C．让每个干系人编写工作说明书，并入项目范围说明书文档
D．使用你作为项目经理的权限来清楚不同目标的优先级
A
解释：Focus Group是收集需求过程的工具。参考：PMBOK2008 P107。（2009-6-16 12:47:23）