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Apple is offering to repair faulty MacBook keyboards, free of charge, after over a year of intense criticism.
经过一年多的强烈批评，苹果公司提供免费维修有故障的MacBook键盘。
The official announcement says three potential problems are covered:
官方公告称涉及三个潜在问题：
- Letters or characters repeat unexpectedly 字母或字符意外重复
- Letters or characters do not appear 字母或字符不出现
- Key(s) feel “sticky” or do not respond in a consistent manner 按键感到“发粘”或React不一致
The statement continues:
该语句继续：
The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.
服务类型将在检查键盘后确定，并且可能涉及更换一个或多个键或整个键盘。
All MacBooks made since 2015 and MacBook Pros made since 2016—all of which use the “Butterfly” switches in their keyboards—are eligable. Users with affected keyboards can take their MacBook to an Apple Store or Apple Authorized Service Provider to determine whether they are eligible. Users can alternatively mail their laptops to the Apple Repair Center.
自2015年以来制造的所有MacBook和自2016年以来制造的MacBook Pro(均使用键盘上的“蝴蝶”开关)都是合格的。 键盘受影响的用户可以将MacBook带到Apple Store或Apple授权服务提供商，以确定他们是否符合条件。 用户也可以将笔记本电脑邮寄到Apple维修中心。
So what’s going on? Well, in 2015 Apple switched to thin “Butterfly” switches for the both MacBook and Macbook Pro lines of laptops. This ultrathin design allowed Apple to make their laptops thinner than ever, but also seemed to trigger a flood of complaints about faulty keyboards, including one widely read Outline article by Casey Johnston and a song by Jonathan Mann.
发生什么了？ 好吧，2015年，Apple为MacBook和Macbook Pro系列笔记本电脑切换到了薄型“蝴蝶”开关。 这种超薄设计使苹果公司的笔记本电脑比以往任何时候都更薄，但似乎也引发了人们对键盘故障的抱怨，其中包括凯西·约翰斯顿(Casey Johnston)广泛阅读的提纲文章和乔纳森·曼恩(Jonathan Mann)的歌曲。
Apple hasn’t officially acknowledged the problem until now, so far as we know, so this is a pretty big step. I can’t help but wonder how much bad press they could have avoided if they offered this in the first place.
到目前为止，据我们所知，Apple尚未正式承认该问题，因此这是相当大的一步。 我忍不住想知道，如果他们一开始就提供这种建议，他们可以避免多少负面新闻。
翻译自: https://www.howtogeek.com/fyi/apple-will-fix-your-sticky-or-busted-macbook-keyboard-for-free/
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