Key Features | Premier Support | Extended Support | Sustaining Support |
Major Product and Technology Releases | |||
Technical Support | |||
Access to Knowledge Base | |||
Updates and Fixes | Pre-existing | ||
Security Alerts | Pre-existing | ||
Critical Patch Updates | Pre-existing | ||
Tax, Legal, and Regulatory Updates | Pre-existing | ||
Upgrade Tools/Scripts | Pre-existing | ||
Certification with most existing Oracle products | |||
Certification with most existing third-party products/versions | |||
Certification with most new third-party products/versions | |||
Certification with most new Oracle products |
Oracle Premier、Extended、Sustaining Support的区别
Oracle Premier、Extended、Sustaining Support的区别可以参考下表:
更详细的关于各类软件的详细规定可以参考以下文档: http://www.oracle.com/us/support/library/057419.pdf http://www.oracle.com/us/support/library/tsp-soc-069318.pdf