I submitted a brand new app to AppStore and it got rejected by the Lords ... (nothing new there). What I want to do is delete that app completely from my itunesconnect account. I don't know what apple recently changed but in the past once the app was rejected I use to see a "delete" button on the summary page. Now I don't see one anymore.
我向AppStore提交了一款全新的应用程序,结果被上院拒绝了……(没什么新)。我想做的是完全从我的itunesconnect帐户中删除这个应用程序。我不知道苹果最近做了什么改变,但在过去,一旦这个应用被拒绝,我就会在总结页面上看到一个“删除”按钮。现在我再也看不到了。
I even checked Apple official documentation HERE and that too says that I should be able to delete it from appstore using delete button as long as the app is in reject state but the delete button is no where to be found.
我甚至在这里查看了苹果官方文档,这也说明我应该可以使用delete按钮从appstore中删除它,只要应用处于拒绝状态,但是delete按钮不在那里。
I already tried removing it from all territories under "rights & pricing" and availability date is in the past Jan 22nd, 2014 ... still no delete button is visible.
我已经在“权利与定价”下尝试将它从所有的领土上移除,并且在2014年1月22日之前开始……仍然没有删除按钮是可见的。
How can I remove it?
我怎样才能去掉它呢?
Note: there were no in-app purchases or game center.
注意:没有应用内购买或游戏中心。
5 个解决方案
#1
108
Currently (Edit: as of July 2016) there is no way of deleting your app if it never went on sale.
目前(编辑:从2016年7月开始),如果你的应用从来没有上市过,就没有办法删除它。
However, all information except for SKU can be edited and thus reused for a new app, including the app name, Bundle ID, icon, etc etc. Because SKU can be anything (some people say they use numbers 1, 2, 3 for example) then it shouldn't be a big deal to use something unrelated for your new app.
然而,除了SKU的所有信息可以被编辑,从而重用的新应用,包括应用程序名称、包ID,图标,等等。因为SKU可以是任何东西(有些人说,他们用数字1、2、3)那么它不应该是一个大问题为您的新应用程序使用无关的东西。
(Honestly though I'm hoping Apple will fix this soon. I almost hear some Apple devs finding excuses for not implementing it (you know, it will break the database and will kill innocent pandas) and some managers telling the devs to just frigging do it regardless.)
(老实说,我希望苹果能尽快解决这个问题。)我几乎听过一些苹果的开发者找借口不去执行它(你知道,它会破坏数据库,会杀死无辜的熊猫),还有一些经理告诉devs,不管怎样都要做。
#2
94
Here's the answer to my question I got back from Apple support.
以下是我从苹果支持部门得到的答案。
Hi XXX,
嗨,XXX,
I am following up with you about the deletion of your app, “XXX”. Recent changes have been made to the App Delete feature. In order to delete your app from iTunes Connect, you must now have one approved version before the delete button becomes available. For more information on the recent changes, please see the "Deleting an App" section of the iTunes Connect Guide (page 96-97):
我正在跟进你关于删除你的app“XXX”的事情。最近对应用程序删除功能进行了修改。要从iTunes Connect中删除你的应用程序,你现在必须有一个经过批准的版本,才能使用delete按钮。有关最近更改的更多信息,请参阅iTunes Connect指南的“删除应用”部分(第96-97页):
You can only delete an app from the App Store if it was previously approved (meaning has one approved version).
你只能在应用程序商店中删除一个先前被批准的应用程序(意思是有一个被批准的版本)。
From iTunes Connect Developer Guide - Transferring and Deleting Apps:
从iTunes Connect开发者指南-传送和删除应用:
Apps that have not been approved yet can’t be deleted; instead, reject the app.
尚未被批准的应用程序不能被删除;相反,拒绝该应用程序。
As of 2016, new changes have been made to iTunes Connect. Here are the screenshots of deleting an approved app from your account.
到2016年,iTunes Connect有了新的变化。以下是从你的账户中删除已批准的应用程序的截图。
#3
5
As the instructions state on the iTuneconnect Developer Guidelines you need to ensure that you are the "team agent"
to delete apps. This is stated in the quote below from the developer guidelines.
正如iTuneconnect开发人员指南上的说明所述,您需要确保您是删除应用程序的“团队代理”。这在下面来自开发人员指南的引用中有说明。
If the Delete App button isn’t displayed, check that you’re the team agent and that the app is in one of the statuses that allow the app to be deleted.
如果删除应用程序按钮没有显示,请检查您是团队代理,并且应用程序位于允许删除应用程序的状态之一。
I have just checked on my account by logging in as the main account holder and the delete button is there for an app that I have previously removed from sale but when I have looked in as another user they don't have this permission, only the main account holder seems to have it.
我刚刚检查我的帐户,登录的主要帐户持有人和delete按钮有一个应用程序,我以前从出售,但是当我看到在作为另一个用户没有这个权限,只有主帐户持有人似乎。
#4
4
I had the same problem with a dummy app that happened to have the same name as my final app and couldn't publish because the App Name is already in use
我在一个虚拟应用程序上遇到了同样的问题,它碰巧和我的最终应用程序同名,但由于应用程序名称已经在使用,所以无法发布
To fix it, instead of deleting it(which you can't) I just changed the name of the dummy app to something random and hit SAVE. Then I was able to add the new app with the proper name
为了修复它,而不是删除它(你不能),我只是把这个虚拟应用程序的名字改为随机的,然后点击保存。然后我就可以添加新的应用程序了
#5
2
Apps can’t be deleted if they are part of a Game Center group, in an app bundle, or currently displayed on a store. You’ll want to remove the app from sale or from the group if you want to delete it.
如果应用程序是游戏中心组的一部分,在应用程序包中,或当前显示在商店中,则不能删除它们。如果你想删除这个应用程序,你会想把它从销售或组中删除。
Source: iTunes Connect Developer Guide - Transferring and Deleting Apps
来源:iTunes Connect开发者指南-传送和删除应用
#1
108
Currently (Edit: as of July 2016) there is no way of deleting your app if it never went on sale.
目前(编辑:从2016年7月开始),如果你的应用从来没有上市过,就没有办法删除它。
However, all information except for SKU can be edited and thus reused for a new app, including the app name, Bundle ID, icon, etc etc. Because SKU can be anything (some people say they use numbers 1, 2, 3 for example) then it shouldn't be a big deal to use something unrelated for your new app.
然而,除了SKU的所有信息可以被编辑,从而重用的新应用,包括应用程序名称、包ID,图标,等等。因为SKU可以是任何东西(有些人说,他们用数字1、2、3)那么它不应该是一个大问题为您的新应用程序使用无关的东西。
(Honestly though I'm hoping Apple will fix this soon. I almost hear some Apple devs finding excuses for not implementing it (you know, it will break the database and will kill innocent pandas) and some managers telling the devs to just frigging do it regardless.)
(老实说,我希望苹果能尽快解决这个问题。)我几乎听过一些苹果的开发者找借口不去执行它(你知道,它会破坏数据库,会杀死无辜的熊猫),还有一些经理告诉devs,不管怎样都要做。
#2
94
Here's the answer to my question I got back from Apple support.
以下是我从苹果支持部门得到的答案。
Hi XXX,
嗨,XXX,
I am following up with you about the deletion of your app, “XXX”. Recent changes have been made to the App Delete feature. In order to delete your app from iTunes Connect, you must now have one approved version before the delete button becomes available. For more information on the recent changes, please see the "Deleting an App" section of the iTunes Connect Guide (page 96-97):
我正在跟进你关于删除你的app“XXX”的事情。最近对应用程序删除功能进行了修改。要从iTunes Connect中删除你的应用程序,你现在必须有一个经过批准的版本,才能使用delete按钮。有关最近更改的更多信息,请参阅iTunes Connect指南的“删除应用”部分(第96-97页):
You can only delete an app from the App Store if it was previously approved (meaning has one approved version).
你只能在应用程序商店中删除一个先前被批准的应用程序(意思是有一个被批准的版本)。
From iTunes Connect Developer Guide - Transferring and Deleting Apps:
从iTunes Connect开发者指南-传送和删除应用:
Apps that have not been approved yet can’t be deleted; instead, reject the app.
尚未被批准的应用程序不能被删除;相反,拒绝该应用程序。
As of 2016, new changes have been made to iTunes Connect. Here are the screenshots of deleting an approved app from your account.
到2016年,iTunes Connect有了新的变化。以下是从你的账户中删除已批准的应用程序的截图。
#3
5
As the instructions state on the iTuneconnect Developer Guidelines you need to ensure that you are the "team agent"
to delete apps. This is stated in the quote below from the developer guidelines.
正如iTuneconnect开发人员指南上的说明所述,您需要确保您是删除应用程序的“团队代理”。这在下面来自开发人员指南的引用中有说明。
If the Delete App button isn’t displayed, check that you’re the team agent and that the app is in one of the statuses that allow the app to be deleted.
如果删除应用程序按钮没有显示,请检查您是团队代理,并且应用程序位于允许删除应用程序的状态之一。
I have just checked on my account by logging in as the main account holder and the delete button is there for an app that I have previously removed from sale but when I have looked in as another user they don't have this permission, only the main account holder seems to have it.
我刚刚检查我的帐户,登录的主要帐户持有人和delete按钮有一个应用程序,我以前从出售,但是当我看到在作为另一个用户没有这个权限,只有主帐户持有人似乎。
#4
4
I had the same problem with a dummy app that happened to have the same name as my final app and couldn't publish because the App Name is already in use
我在一个虚拟应用程序上遇到了同样的问题,它碰巧和我的最终应用程序同名,但由于应用程序名称已经在使用,所以无法发布
To fix it, instead of deleting it(which you can't) I just changed the name of the dummy app to something random and hit SAVE. Then I was able to add the new app with the proper name
为了修复它,而不是删除它(你不能),我只是把这个虚拟应用程序的名字改为随机的,然后点击保存。然后我就可以添加新的应用程序了
#5
2
Apps can’t be deleted if they are part of a Game Center group, in an app bundle, or currently displayed on a store. You’ll want to remove the app from sale or from the group if you want to delete it.
如果应用程序是游戏中心组的一部分,在应用程序包中,或当前显示在商店中,则不能删除它们。如果你想删除这个应用程序,你会想把它从销售或组中删除。
Source: iTunes Connect Developer Guide - Transferring and Deleting Apps
来源:iTunes Connect开发者指南-传送和删除应用